Keys to end user programming
Last edited 8th September 2020product design tech tools
You application / tool / service is most useful when users can combine it with other tools and apps to suit their own personal workflow
At Ink & Switch, we believe that software should be extensible in an easy, everyday manner. We believe users want to automate, customize, or even make their own tools without much ceremony
Inspecting and modifying the system should not be barriers to entry. For example in Excel, you don't have to switch to a "programming" mode in order to inspect the data of your spreadsheet or modify the spreadsheet through the use of QLOOKUP or functions. We need to prevent a high priesthood of technology.
End user programming is a key feature of tools and often a failure point of services.